.chamado-cabecalho {
    background: #fff;
    border: 1px solid #d6e0e6;
    border-left: 4px solid #337ab7;
    border-radius: 4px;
    margin: 0 0 18px;
    padding: 16px 18px 0;
    position: relative;
}

.chamado-cabecalho-principal {
    align-items: flex-start;
    display: flex;
    gap: 20px;
    justify-content: space-between;
}

.chamado-identidade {
    min-width: 0;
}

.chamado-acao {
    color: #607786;
    display: block;
    font-size: 11px;
    font-weight: 700;
    margin-bottom: 5px;
    text-transform: uppercase;
}

.chamado-titulo-linha {
    align-items: baseline;
    display: flex;
    gap: 10px;
}

.chamado-numero {
    color: #337ab7;
    flex: 0 0 auto;
    font-size: 22px;
    font-weight: 700;
}

.chamado-titulo-linha h1 {
    color: #243642;
    font-size: 22px;
    font-weight: 600;
    line-height: 1.3;
    margin: 0;
    overflow-wrap: anywhere;
}

.chamado-contexto {
    align-items: center;
    color: #667984;
    display: flex;
    flex-wrap: wrap;
    gap: 8px 18px;
    margin-top: 10px;
}

.chamado-cliente {
    font-size: 14px;
    font-weight: 600;
}

.chamado-contexto-item .glyphicon,
.chamado-cliente .glyphicon {
    margin-right: 5px;
}

.chamado-acoes {
    display: flex;
    flex: 0 0 auto;
    flex-wrap: wrap;
    gap: 6px;
    justify-content: flex-end;
}

.chamado-classificacao {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-top: 14px;
}

.chamado-badge {
    border: 1px solid transparent;
    border-radius: 3px;
    display: inline-block;
    font-size: 12px;
    padding: 5px 8px;
}

.chamado-badge-info { background: #eaf4fb; border-color: #b9d9ec; color: #245b78; }
.chamado-badge-neutro { background: #f3f5f6; border-color: #dce2e5; color: #495b66; }
.chamado-badge-atencao { background: #fff6d9; border-color: #ead58d; color: #765a00; }
.chamado-badge-urgente { background: #fff0dc; border-color: #efc88d; color: #874b00; }
.chamado-badge-perigo { background: #fbe9e9; border-color: #e5b6b6; color: #9b2828; }
.chamado-badge-qa { background: #e8f6f3; border-color: #acd8cf; color: #176c60; }
.chamado-badge-atualizacao { background: #fff2df; border-color: #edc58d; color: #875200; }
.chamado-badge-concluido { background: #e9f5eb; border-color: #b8d9bd; color: #286b32; }

.chamado-fatos {
    border-top: 1px solid #e3e9ed;
    display: grid;
    gap: 0;
    grid-template-columns: repeat(6, minmax(120px, 1fr));
    margin-top: 14px;
}

.chamado-fato {
    border-right: 1px solid #e3e9ed;
    min-width: 0;
    padding: 11px 12px 12px 0;
}

.chamado-fato + .chamado-fato {
    padding-left: 12px;
}

.chamado-fato:last-child {
    border-right: 0;
}

.chamado-fato-rotulo {
    color: #738590;
    display: block;
    font-size: 10px;
    font-weight: 700;
    margin-bottom: 3px;
    text-transform: uppercase;
}

.chamado-fato strong,
.chamado-fato small {
    display: block;
    overflow-wrap: anywhere;
}

.chamado-fato strong {
    color: #2d3e48;
    font-size: 12px;
}

.chamado-fato small {
    color: #75858e;
    margin-top: 2px;
}

.chamado-alerta {
    border-top: 1px solid #e3e9ed;
    color: #765a00;
    margin: 0 -18px;
    padding: 9px 18px;
}

.chamado-alerta .glyphicon {
    margin-right: 5px;
}

.chamado-cabecalho-fechar {
    position: absolute;
    right: 8px;
    top: 6px;
}

.chamado-abas {
    margin-top: 4px;
}

.chamado-abas > li > a {
    color: #4a626f;
    padding: 9px 14px;
}

.chamado-abas > li.active > a,
.chamado-abas > li.active > a:hover,
.chamado-abas > li.active > a:focus {
    border-top: 3px solid #337ab7;
    color: #245b78;
    padding-top: 7px;
}

.chamado-abas .glyphicon {
    margin-right: 5px;
}

.chamado-aba-contador {
    background: #e7edf1;
    border-radius: 8px;
    color: #526772;
    display: inline-block;
    font-size: 10px;
    font-weight: 700;
    margin-left: 4px;
    min-width: 17px;
    padding: 1px 5px;
    text-align: center;
}

#chamados.tab-content > #dadosgerais,
.tab-content > #dadosgerais {
    padding-top: 18px;
}

#dadosgerais .form-horizontal label {
    color: #405460;
    font-size: 12px;
    margin-top: 8px;
}

#dadosgerais .form-control[readonly] {
    background-color: #f7f9fa;
    color: #344955;
}

@media (max-width: 1100px) {
    .chamado-fatos { grid-template-columns: repeat(3, minmax(140px, 1fr)); }
    .chamado-fato:nth-child(3) { border-right: 0; }
    .chamado-fato:nth-child(n+4) { border-top: 1px solid #e3e9ed; }
}

@media (max-width: 767px) {
    .chamado-cabecalho { padding: 14px 12px 0; }
    .chamado-cabecalho-principal,
    .chamado-titulo-linha { align-items: flex-start; flex-direction: column; gap: 4px; }
    .chamado-acoes { justify-content: flex-start; margin-top: 10px; width: 100%; }
    .chamado-fatos { grid-template-columns: 1fr 1fr; }
    .chamado-fato { border-top: 1px solid #e3e9ed; }
    .chamado-fato:nth-child(2n) { border-right: 0; }
    .chamado-fato:nth-child(3) { border-right: 1px solid #e3e9ed; }
    .chamado-alerta { margin: 0 -12px; padding-left: 12px; padding-right: 12px; }
    .chamado-abas > li { float: none; }
}